Olmira support — a real person answers
Olmira is run by a small team, so the person answering usually built the thing you are asking about. Pick the channel that fits, and include your account email if it is about billing — it saves a round trip.
Channel cards — support@olmira.io — product questions, technical problems, anything broken. This is the fastest route for most things.
Billing — billing@olmira.io — invoices, plan changes, refunds. The FAQ below already answers the most common questions.
Live chat — inside Olmira Control, from the help panel. AI answers first from our documentation and hands over to a human when you ask, or when it should.
Help centre — /help — guides, tutorials and answers you can search yourself, any hour.
No-office note Support runs online; the legal operator details are on our legal pages.
Write to us here
A real person reads every message.
We answer in the same tool you'll use
Support conversations run through Olmira's own live chat — the same feature our customers put on their sites, where AI answers first from a knowledge base and a human takes over any time. Write to us and you are testing the product: the support experience you get is the one your customers will get.